Custom Filtering Rules
Fine-tune what gets blocked and what gets through with sensitivity settings and custom rules.
Sensitivity levels
RightComments offers three sensitivity levels:
- Default (Recommended) — Catches obvious spam and promotional content while letting legitimate comments through. Best for most sites.
- Low — Only blocks the most obvious spam. Use this if you're getting false positives on legitimate comments.
- High — Aggressively filters anything that looks remotely spammy. Use this if you're getting a lot of borderline spam getting through.
You can change the sensitivity from Settings → RightComments in your WordPress admin (only visible when connected).
Always Block rules
Add topics or phrases that should always be flagged as spam, one per line. For example:
The AI uses these as additional context when evaluating comments. It's not a simple keyword match — the AI understands the intent, so adding "gambling" will catch gambling-related promotions even if the exact word isn't used.
Always Allow rules
Add topics or phrases that should never be flagged, one per line. Useful if you're getting false positives on certain types of comments.
For example, if you run a site about SEO tools and comments mentioning "backlinks" keep getting flagged:
How rules work with the AI
These rules don't override the AI — they give it additional context. Think of them as instructions to a human moderator: "Always block gambling stuff" or "SEO talk is fine here." The AI weighs these alongside its own analysis of the comment.